Privacy Policy
Last modified: December 20, 2025
Vanguard AI LLC respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://vanguardailabs.com/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. “We,” “our” means Vanguard AI LLC and its affiliates. “You”, “your” or “user” means the individual accessing this site.
What is Covered by the Policy?
Our policy covers information that we collect on the Website and through any email, text, or other electronic messages between you and the Website.
Information We Collect
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, email address, telephone number, payment information ("personal information"); user input (e.g., queries or data submitted to our AI services); and about your internet connection, the equipment you use to access our Website, and usage details. We collect this information directly from you when you provide it to us and automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, cookies, analytics data, and information collected through other tracking technologies.
The information we collect on or through our Website includes:
- Information that you provide by filling in forms on our Website, such as during registration, subscribing to services, or submitting user input for AI processing.
- Payment information when you make purchases or subscriptions.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data.
Cookies and Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, such as traffic data and the resources you access and use. We may also automatically collect information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, customize our Website according to your individual interests, and recognize you when you return to our Website.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us, including AI-powered services.
- To improve our AI models through training and analysis of user input and interactions (anonymized where possible to protect privacy).
- For marketing purposes, such as sending promotional emails or offers.
- To provide customer support.
- For compliance with legal obligations.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may use your information to contact you about our services that may be of interest to you. If you do not want us to use your information in this way, please opt out as described in the User Rights section below.
Regarding AI-Specific Data Handling: User input and interactions with our AI services may be used for automated decision-making, such as generating responses or recommendations. We may use anonymized or aggregated data for training AI models to enhance performance and accuracy. We do not use personal information for automated decisions that produce legal effects or similarly significant impacts without human oversight or your explicit consent.
Disclosure of Your Information
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, including GoHighLevel (for CRM and marketing automation), OpenAI and Grok (for AI processing and model training), Stripe (for payment processing), Google (for analytics and cloud services), and Zoom (for video conferencing). These third parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Vanguard AI LLC about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Vanguard AI LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We do not share data internationally outside of the United States.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including encryption for data in transit and at rest. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. Upon account deletion, we will delete or anonymize your personal information, except where retention is required for legal, compliance, or dispute resolution purposes.
User Rights
You have the following rights regarding your personal information:
Access and Correction: You can review and change your personal information by logging into the Website and visiting your account profile page.
Deletion: You may request deletion of your personal information and account by contacting us at [email protected]. We will process such requests promptly, subject to legal obligations.
Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us at [email protected].
For residents of certain jurisdictions (e.g., under CCPA for California residents or GDPR for EU residents, if applicable), you may have additional rights, such as the right to know what personal information we collect, the right to opt out of sales (though we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, contact us at [email protected]. We will verify your identity before responding.
Third-Party Links
We may provide links on the Website to third parties, including advertisers, ad networks, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control the tracking technologies of third parties or how they may be used. If you have any questions about a link on our Website, you should contact the responsible provider directly.
User Contributions
We may allow you to provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Children Under 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Contact Information
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Vanguard AI LLC
4600 SIRIUS AVE APT 18
LAS VEGAS, NV 89102
Email: [email protected]
Compliance with Frameworks
We strive to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) for California residents, the General Data Protection Regulation (GDPR) for EU residents (if we process their data), and general best practices. Our operations are based in Wyoming, United States.
Third-Party AI and API Integrations
Our use and transfer of information received from third-party APIs (e.g., OpenAI, Grok, Google) will adhere to their respective user data policies, including any limited use requirements. We prioritize user privacy and ensure users control how their data is used.
Data Sharing Description: We may share user input, usage, and technical data with third-party tools (such as OpenAI and Grok AI models) to enhance services. Details are provided in this privacy policy.
User Consent: We obtain explicit user consent before sharing data where required. Users must opt-in through account settings or consent forms and can opt out anytime by contacting us at [email protected].